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Housing Associations & Letting Agencies

Reliable drainage solutions built for multiple properties & portfolio management

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Drainage Services for Housing Associations & Letting Agencies in Cumbria

Managing properties comes with its share of drainage challenges — from recurring tenant blockages to shared sewer lines, communal gullies, and ageing estate infrastructure. At Unblock Cumbria, we partner with housing associations, letting agents, landlords, and managing agents across Cumbria and the Scottish Borders to provide efficient, scalable, and cost-effective drainage services that maintain tenant satisfaction and property value.

Whether across a single terrace or an entire estate, we deliver responsive unblocking, preventive maintenance, CCTV inspections, and asset renewal — all backed by transparent reporting and compliance support.

Our Services

  • Responsive emergency drain unblocking for communal areas, bathrooms, kitchens

  • CCTV drain surveys to determine root cause issues or recurring problems

  • Blockage clearing, jetting, and root-cutting in shared systems

  • Gully and yard cleaning of communal grounds, parking courts, and walkways

  • Planned maintenance programs for catchment systems, gullies, and drainage lines

  • Repairs, relining, and replacement of aging drainage infrastructure

  • Documentation, reporting, and audit-ready maintenance logs

  • Collaboration with property managers for scheduled work and tenant communications

We treat every property like an asset — doing what’s necessary to maintain function, reduce long-term costs, and support smooth tenancy.

Why Drainage Matters

  • Tenant satisfaction & retention – Blocked facilities affect daily living and generate complaints.

  • Prevent depreciation – Untreated drainage issues can lead to structural damp, subsidence, and rising costs.

  • Efficiency at scale – Centralised maintenance performs better and reduces ad-hoc call-outs.

  • Regulatory compliance – Ensures properties conform to safety, housing and environmental standards.

  • Data-driven decision-making – CCTV and reports help you prioritise urgent works versus preventative care.

In effect, drainage is part of property care — invest wisely now and you save later.

Why Choose Us?

  • Proven track record with multiple-property management

  • Centralised reporting and transparent service records

  • Accredited teams (NADC, CHAS, SafeContractor) with full insurance

  • Scalable contracts for estates, blocks, and developments

  • Full communication support with tenants, agents, and boards

  • Clean & discrete work to minimise tenant disruption

  • Budget-friendly programmes to manage reactive & preventive maintenance

We don’t see each job in isolation — we plan drainage health across your portfolio.

Areas We Cover

We’re proud to serve customers throughout Cumbria and beyond, including:

If you’re unsure whether we cover your location, just give us a call — our friendly team will be happy to help.

Frequently asked questions

How quickly do you respond to tenant drain emergencies?

We prioritise housing association clients and aim to respond within hours. Speed keeps tenants happy and prevents escalation.

Can you coordinate access with multiple units?

Yes — we work with property managers to plan access windows, notify tenants appropriately, and minimise disruption across multiple units.

How often should shared systems be inspected or cleaned?

Communal drains benefit from biannual or annual inspections and cleaning, depending on usage and property demographics. High-turnover or high-volume systems may need more frequent attention.

Do you supply audit-ready documentation?

Absolutely — we provide full CCTV records, before/after photos, inspection reports, and repair logs you can use for compliance, budgeting, and board reporting.

Can you upgrade an entire estate’s drainage system?

Yes — we handle projects at scale: relining, partial or full replacement, upgrading gullies, or reconfiguring shared systems to modern standards.

Will tenants be impacted during work?

We aim for minimal disruption. Most works are done off-peak, with advance notice, protected interiors, and clean-up protocols.

Get Your Free Quote

To discuss tailored drainage services for housing associations or property portfolios in Cumbria, call 01900 870 140 or complete our contact form. Let us help you reduce maintenance overheads and maintain tenant satisfaction.